promote local economic growth through tourism, provides workshops and training to help businesses and governments provide quality customer service to customers from many cultures, festival and event management training to help your event be successful and fun, as well as custom research services for organizations and communities.
The Tourism Center is currently offering a train-the-trainer opportunity for their At Your Service: Working with Multicultural Customers program. At Your Service: Working with Multicultural Customers explores the nature of customer service and ways to create good experiences when working with diverse customers. Participants of this program explore how culture affects perception and behavior, gain skills to identify and address customer needs, control their own attitudes in difficult situations, and actions to consistently deliver great service.
The train-the-trainer workshop will be offered October 27, 2016 from 8:30 a.m. to 4:00 p.m. at Coffey Hall located on the St. Paul campus of the University of Minnesota. Register today! To learn more about this training opportunity and all of the resources available through the Tourism Center visit their website. Make sure to follow @umntourism on Twitter and "like" University of Minnesota Tourism Center on Facebook!
Wednesday, September 21, 2016
Monday, September 19, 2016
Thursday, September 15, 2016
This year nonprofit professionals and community leaders will gather on October 6 and 7 in Duluth, MN for the Minnesota Council of Nonprofits 2016 Annual Conference. This conference brings Minnesota's nonprofit community together to celebrate their impacts, learn from each other, and prepare to tackle the challenges and opportunities ahead. The conference features more than 30 breakout sessions and enlightening keynote speakers. This year Winona LaDuke, Executive director of Honor the Earth, and Frances Kunreuther, co-direct of Building Movement Project will deliver keynote addresses that will focus on the conference theme of "Listen. Learn. Lead." This conference provides opportunities for people at all levels of the nonprofit sector whether in a position of leadership, front line staff, or volunteer. Visit www.mcnannualconference.org to learn more and register today!
Monday, September 5, 2016
Friday, September 2, 2016
Kelly Coughlin, ULAA 6 Alumni, recently completed serving six years on the Central Regional Sustainable Development Partnership Board. During her time with this organization she was able to work on the Central RSDP’s food systems work group to help promote farmers’ market projects. She also used her leadership skills to build coalitions to create the Choose Health program. This unique community health initiative in Central Minnesota provides access to locally grown foods to families who experience food insecurities. Choose Health also provides families the opportunity to participate in health screenings, cooking classes, and other educational opportunities. Read how Kelly has used her leadership skills to help her community and region in RSDP Happenings. Thanks for all that you do for our communities Kelly!
Thursday, September 1, 2016
Veterans have strengthened our communities through their service in our armed forces. They continue to strengthen our communities by bringing their unique skill sets and experiences as well as their discipline and commitment to the business sector. Boots to Business Reboot is a two step training program that helps Veterans of all eras learn more about business ownership. The program helps participants learn about the components of a business plan as well as learning about local resources. Boots to Business Reboot is coming to Camp Ripley in Little Falls, MN September 14th and 15th. To learn more about the program and to register visit http://boots2business.org/. For more information call 612-370-2356 or email firstname.lastname@example.org. This program is sponsored locally by Minnesota Central Region Small Business Development Center and SBA Minnesota District Office.
Photo credit: Flickr user Marcia Oliveira