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Extension > Leadership and Civic Engagement Alumni > Opportunity - Become a trainer for Customer Service in your Community

Friday, January 15, 2016

Opportunity - Become a trainer for Customer Service in your Community


At Your Service: Working with Multicultural Customers is a training opportunity that gives you everything you need to train staff to deliver quality customer service to today's customers. By attending this train-the-trainer session, you will receive the curriculum, language, slides, and materials needed for building skills of staff in the tourism industry including retail, lodging, restaurants, attractions, health care, educational organizations, non-profit or government offices.

When: Friday, March 4, 2016 | 8:30 am - 4:00 pm

Where: University of Minnesota St. Paul Campus

Registration and information: http://www.extension.umn.edu/community/customer-service-education/

Price: $459 provides you everything you need to deliver quality customer service training. Purchase the curriculum once and use it for multiple workshops in your organization or business.

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