At Your Service: Working with Multicultural Customers is a training opportunity that gives you everything you need to train staff to deliver quality customer service to today's customers. By attending this train-the-trainer session, you will receive the curriculum, language, slides, and materials needed for building skills of staff in the tourism industry including retail, lodging, restaurants, attractions, health care, educational organizations, non-profit or government offices.
When: Friday, March 4, 2016 | 8:30 am - 4:00 pm
Where: University of Minnesota St. Paul Campus
Registration and information: http://www.extension.umn.edu/
Price: $459 provides you everything you need to deliver quality customer service training. Purchase the curriculum once and use it for multiple workshops in your organization or business.