University of Minnesota Extension
www.extension.umn.edu
612-624-1222
Menu Menu

Extension > Leadership and Civic Engagement Alumni > February 2014

Tuesday, February 18, 2014

Opportunity: At Your Service - Working with Multicultural Customers


At Your Service is a Train-the-Trainer learning session that provides curriculum and knowledge about customer service that you can take back and share with your community.

Minnesota is rapidly diversifying and this full day session focuses on working with multicultural customers. The session provides:
  • an experience with the program content
  • tips for improved delivery
  • ideas for tailoring the content to your situation
  • and preparation to use the curriculum effectively for training your community.
When: Friday, March 28, 2014
Time: 8:30 am to 4:00 pm
Where: University of Minnesota St. Paul Campus, 120 Coffey Hall
Cost: $459 per person (includes one copy of the curriculum and lunch)

To find out more and to register, visit the Tourism Center's website.

  • © Regents of the University of Minnesota. All rights reserved.
  • The University of Minnesota is an equal opportunity educator and employer. Privacy