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Showing posts from February, 2014

Opportunity: At Your Service - Working with Multicultural Customers

At Your Service is a Train-the-Trainer learning session that provides curriculum and knowledge about customer service that you can take back and share with your community.

Minnesota is rapidly diversifying and this full day session focuses on working with multicultural customers. The session provides:
an experience with the program contenttips for improved deliveryideas for tailoring the content to your situationand preparation to use the curriculum effectively for training your community.When: Friday, March 28, 2014
Time: 8:30 am to 4:00 pm
Where: University of Minnesota St. Paul Campus, 120 Coffey Hall
Cost: $459 per person (includes one copy of the curriculum and lunch)

To find out more and to register, visit the Tourism Center's website.